Trusted by

Under Armour
Wyndham Hotels & Resorts
Colgate-Palmolive
Bristol Myers Squibb
Carhartt
Vanguard
Saatchi & Saatchi
Holland America Line
Amtrak

The hospitality and travel data challenge

Delivering personalized guest experiences requires a 360-degree view of your customer. Yet fragmented data across properties, regions, and platforms creates blind spots that undermine your personalization efforts and limit AI capabilities.

Fragmented guest view

Marketing and guest metadata are siloed across systems, preventing accurate cross-channel attribution and making it impossible to deliver the right offer at the right time.

Taxonomy inconsistencies

Major bugs and inconsistencies in data taxonomy impact creation, quality, and data flow — resulting in unreliable reporting across global properties.

Hidden QA costs

Teams spend excessive time on quality assurance and manual reporting due to inconsistent naming conventions — costs that remain invisible to leadership.

AI readiness gap

Inconsistent data inputs limit your ability to train predictive models for guest intent, dynamic offers, and hyper-personalized experiences.

Turn data inconsistency into competitive advantage

Claravine provides the systematic infrastructure to ensure every piece of marketing and guest data is structured, consistent, and ready to fuel advanced personalization and AI across your global properties.

Establish consistent taxonomy across all properties

One property uses “Summer_Promo” while another uses “Promo_Sum24.” Your analytics platform sees different campaigns, fragmenting performance analysis and preventing unified guest insights.

The problem

Without standardized naming conventions for campaigns, offers, and loyalty segments, every team and region speaks a different data language — making true data analytics in hospitality impossible.

Centralized data dictionary

Single source of truth for all marketing metadata with approved values, formats, and smart relationships between data points across properties.

Automated validation

Every submission is checked before entering your workflow. Out-of-standard fields are flagged instantly, preventing bad data at the source.

Global consistencies

Enforce consistent taxonomy across teams, channels, and regions automatically — drastically reducing manual QA time and cutting reporting cycles.

Build AI-ready data for hyper-personalization

Your AI and personalization initiatives are only as good as the data feeding them. Clean, structured metadata is the foundation for predictive analytics and dynamic guest experiences.

Structured metadata

Provide the clean, consistent data that AI models need for hyper-personalization, dynamic recommendations, and predictive analytics.

Unified guest journey

Connect data across the entire customer journey — from first search to post-stay feedback — enabling true 360-degree guest views.

Predictive insights

Train machine learning models on reliable data to predict guest intent, optimize pricing, and deliver perfectly timed offers.

Future-proof your stack

Mitigate disruption from AdTech transitions by maintaining a consistent data foundation — no matter what system you plug in next.

Streamline operations and prove ROI fast

Leadership needs to see a measurable impact. We help you reduce hidden costs, accelerate reporting cycles, and demonstrate clear ROI from data standardization.

Eliminate manual QA

Automated taxonomy enforcement reduces time spent validating data and catching errors downstream.

Faster reporting cycles

Consistent naming conventions mean analysts spend less time cleaning data and more time delivering insights.

Cross-property attribution

Unified data enables accurate measurement of campaign performance across your entire portfolio.

Scalable governance

As you expand properties or acquire brands, maintain data consistency without adding headcount.

Standards at work

Holland America Line

Holland America Line's Double-Digit Lift in Ad Spend Efficiency

Hear from Holland America's Director of Digital Analytics on the common language that turned ad spend data into faster decisions.

“We've seen a double digit improvement in our ad spend efficiency... we're making better decisions immediately because it's critical to have that common language.”

Aaron Fossum, Director of Digital Analytics

Recognized by our customers, on the record

Claravine is rated a High Performer in Data Governance on G2 — across enterprise and mid-market teams, three reporting periods running.

G2 Summer 2026 Easiest To Do Business With, EnterpriseG2 Summer 2026 Easiest To Do Business With, Mid-MarketG2 Summer 2026 High PerformerG2 Summer 2026 High Performer, EnterpriseG2 Spring 2026 Easiest To Do Business With, EnterpriseG2 Spring 2026 Easiest To Do Business With, Mid-MarketG2 Spring 2026 High PerformerG2 Spring 2026 High Performer, EnterpriseG2 Winter 2026 Easiest To Do Business With, EnterpriseG2 Winter 2026 Easiest To Do Business With, Mid-MarketG2 Winter 2026 High PerformerG2 Winter 2026 High Performer, Enterprise

See it against your own taxonomy

Thirty minutes with someone who has implemented this at enterprise scale, not a generic product tour.